Keep the plan and the
plant in agreement
ZuzHQ chases the confirmations, dates and documents that production planning depends on, so the schedule reflects what is actually going to happen rather than what was promised.
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Keep the plan and the
From purchase order to delivered
Where the plan and reality drift apart
Inbound
Hold suppliers to the date they gave you
Confirm every commitment
Chase acknowledgement on each purchase order and record the date the supplier actually committed to.
Re-confirm before the window
Check readiness ahead of collection and surface a slip while there is still time to re-plan.
Escalate a slipping date
When a committed date moves, raise it to procurement and planning with the revised date attached.
Coordinate specification changes
Carry technical and compliance changes to the supplier and confirm they have been understood.
Outbound
Protect the delivery commitment
Schedule and confirm collection
Call the site, confirm readiness, lock the slot and surface conflicts before the driver is dispatched.
Track shipments to the customer
Collect status at each milestone and keep the promised date honest as conditions change.
Tell customers before they ask
When a delivery moves, notify the customer with the new date rather than waiting for the chase.
Handle order and service inbound
Answer stock, status, returns and service scheduling questions across every channel.
Between them
The threads that belong to no one
Reconcile what was received
Match delivery against the order, flag shortages and damage, and open the exception with evidence attached.
Resolve invoices and claims
Pursue outstanding invoices and carry warranty and damage claims through to a decision.
Keep planning inputs current
Write confirmed dates and quantities back so the plan is built on live data, not last week's.
Catch the silent failures
Surface the commitments nobody is chasing, before they become a line stoppage.
Context
A supplier's slipped date rarely stays a supplier problem.
One missed commitment date does not stay inside procurement. It moves the build schedule, misses the replenishment window, and leaves planning, the plant and the customer all working from a plan that has already stopped being true.
ZuzHQ keeps the chase running continuously. The revised date is collected, procurement and planning are told, the downstream commitment is re-evaluated and the exception is recorded — while there is still room to absorb it.
Inteligencia, visibilidad y escala — en términos empresariales
Runs inside your environment, against your systems. Your data is never shared and never used to train models.
Intelligence
Decisions arrive with the evidence behind them — the inputs, the rule that applied, the reasoning that followed. Automation you review the way you review a person's work.
Visibility
Every action is logged, versioned and attributable to a moment in time. Nothing has to be reconstructed after the fact, because none of it was ever hidden.
Scale
Graceful fallbacks, handover to a person on low confidence, and no dependence on any single model. Volume grows without the headcount that used to come with it.
Start with the commitment you cannot afford to miss.
We map the workflow with your team, agree what success is measured against, and deploy it inside your systems.